Montecito Journal, July 2004
 

CODE OF ETHICS

As members of the California moving and Storage Association, we strive to provide honest, efficient, and quality services to the California household goods moving consumer.

Whereupon, we pledge to advance the following code of ethics.
  1. To encourage and develop the highest levels of industry service quality.
  2. To promote the lawful best interests of our industry, association and craft.
  3. To adhere to all the California Public Utilities Commission rules and regulations
    as they relate to our industry and operations.
  4. To observe all laws relating to operations and employee safety.
  5. To deal with our industry colleagues, suppliers and trade associates, within and
    without our association, in only the most honorable way and to encourage their
    adherence to this code of ethics.
  6. To operate as responsible employers and to encourage our employees to behave
    honorably and responsibly as they represent our industry and our firms.
  7. To participate in advertising that only portrays our services in an honest and fair
    manner.
  8. To cooperate in the lawful review of any person in our industry alleged to be
    engaged in improper practices.
  9. To explain carrier limits of liability.
  10. To uphold and observe all membership obligations including timely payment of all charges for membership and requested services.
Why We Are "The Best Value In Moving!"
 
 

OUR CLIENTS

  • Consistently enjoy a lower final cost than expected.
  • Receive accurate and detailed cost estimates that consistently calculate within 4% of the final bill.
  • Have direct access to company officers at all times.
  • Receive courteous and qualified advice on all elements of their relocation project.
  • Are prepared for all fees having received a complimentary on-site estimate from a certified project manager
  • Are fully informed of all fees and procedures involved with the upcoming move having received an official service agreement at least 3 days before the project date.
  • Property is prepared and moved by industry trained and certified professionals.
  • Property is delivered in late model trucks that are clean, attractive, well maintained and suited to the job requirements.
  • Furniture is wrapped, boxed and treated according to the most stringent industry standards.
 

"A generous heart, kind speech, and a life devoted to service and compassion are the things which renew humanity."

Siddharta Guatama “Buddha"
 

OUR TECHNOLOGY AND MANAGEMENT SYSTEM

  • Premium packing and loading technology assures damage-free delivery of all property.
  • Expert logistical management and responsible booking assures a punctual arrival to the job site.
  • Experienced field service managers provide authoritative and clear solutions to all on site concerns.
  • Service managers serve as general liaisons between the client and the work crew in order to facilitate efficient fulfillment of all job requirements.
  • Company administration remains small and efficient in order to provide our clients with the best service value in the moving industry.
  • Our rates remain competitive due to refined operations technology and low company overhead.
 

"The conventional definition of management is getting work done through people, but real management is developing people through work."

Agha Hasan Abedi
 

OUR CREW

  • As a professional association of athletes, University Movers is the highest trained force of service men available in Santa Barbara.
  • All crew members complete a rigorous 200 point industry training program that spans all fundamentals and techniques of the trade.
  • We punctually arrive to your project well rested, cheerful, and fully prepared for all requirements.
  • We are the only company in Santa Barbara that considers moving a part of our personal work out!
  • We operate as a well organized unit to conduct the most effective procedures.
  • We always move quickly and delegate tasks efficiently to provide you with the lowest completion cost possible.
  • We communicate courteously and clearly to assure your satisfaction.
  • We practice a professional, mindful attitude at all times.
  • We are skilled in the use of all tools and equipment involved with expediting the completion of your project.
  • We observe a non-smoking policy during work periods.
 

"A community is like a ship; everyone ought to be prepared to take the helm."

Henrik Ibsen
 
OUR DAMAGE PROTECTION GUARANTEE
  • Our company has developed a proprietary system of furniture preparation and loading that consistently assures a damage free move.
  • Our company provides access to adequate insurance protection against accidental damages.
  • Our company has never had to file a damage claim with our insurance carrier.
  • Our company offers a wide variety of guarantees to protect against the unlikely incidence of accidental damage or loss.
 

"The reward of a thing well done is to have done it."

Ralph Waldo Emerson
 
   
 
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