Code of Ethics
As members of the California moving and Storage Association, we strive to provide honest, efficient, and quality services to the California household goods moving consumer. Whereupon, we pledge to advance the following code of ethics.
- To encourage and develop the highest levels of industry service quality
- To adhere to all California Public Utilities Commission rules and regulations as they relate to our industry and operations
- To observe all laws relating to operations and employee safety
- To deal with our industry colleagues, suppliers and trade associates, within and without our association, in only the most honorable way and to encourage their adherence to this code of ethics
- To operate as responsible employers and to encourage our employees to behave honorably and responsibly as they represent our industry and our firms
- To participate in advertising that only portrays our services in an honest and fair manner
- To cooperate in the lawful review of any person in our industry alleged to be engaged in improper practices
- To uphold and observe all membership obligations including timely payment of all charges for membership and requested services
Our Clients
- Consistently enjoy a lower final cost than expected.
- Have direct access to company officers at all times.
- Receive courteous and qualified advice on all elements of their relocation project
- Are fully informed of all fees and procedures involved with the upcoming move having received a complimentary on-site estimate and official service agreement at least 3 days before the project date.
- Property is prepared and moved by industry trained and certified professionals.
- Property is delivered in late model trucks that are clean, attractive, well maintained and suited to the job requirements
- Furniture is wrapped, boxed and treated according to the most stringent industry standards
"A generous heart, kind speech, and a life devoted to service and compassion are the things which renew humanity."
Siddharta Guatama Buddha
Technology & Management System
- Premium packing and loading technology assures damage-free delivery of all property
- Expert logistical management and responsible booking assures a punctual arrival to the job site
- Experienced field service managers provide authoritative and clear solutions to all on site concerns
- Our rates remain competitive due to refined operations technology and low company overhead giving you the best value in the industry
"The conventional definition of management is getting work done through people, but real management is developing people through work."
Agha Hasan Abedi
Our Crew
- All crew members complete a rigorous 200 point industry training program that spans all fundamentals and techniques of the trade, including the use of all tools and equipment involved with expediting the completion of your project.
- We punctually arrive to your project well rested, cheerful, and fully prepared for all requirements.
- We are the only company in Santa Barbara that considers moving a part of our personal work out!
- We always move quickly and delegate tasks efficiently to provide you with the lowest completion cost possible.
- We communicate courteously and clearly to assure your satisfaction.
- We practice a professional, mindful attitude at all times.
- We observe a non-smoking policy during work periods
"A community is like a ship; everyone ought to be prepared to take the helm."
Henrik Ibsen
Damage Protection Guarantee
- Our company provides access to adequate insurance protection against accidental damages
- Our company has never had to file a damage claim with our insurance carrier
- Our company has developed a proprietary system of furniture preparation and loading that consistently assures a damage free move
"The reward of a thing well done is to have done it."
Ralph Waldo Emerson